Reconnect is a service offered by Goodwill Industries and Dell that allows consumers to dispose of recyclable electronic items at participating Goodwills. Surprisingly, services like this can often be confusing, with hard-to-find facilities and different hours and procedures for each location.
Our primary challenge was to make sure the online process was as effortless as Goodwill and Dell have made the offline process. We accomplished this by emphasizing functionality. We made sure consumers could find drop-off locations—including hours of operation, policies, and printable driving directions—from the home page with just a zip code. We also made sure the materials throughout the site were easy to find and to understand.
We created a clean, uncluttered design to reinforce the idea that the service is easy to use. We also incorporated people as a prominent design element to make the site more welcoming and to underscore Goodwill's mission.
- Whole Building Design Guide
- Federal Energy Management Program
- Provincetown History Preservation Project
- National Institute of Building Sciences
- buildingSMART alliance
- Diversity Guides
- Montgomery Hospice
- The Crown & Anchor
- Good Scents for the Body
- Provincetown Planner
- United States Senate Youth Alumni Association